Tuesday, November 30, 2010

Job requirements for spa manager

        Although there are no mandatory requirements for spa managers, employers often prefer job candidates who have some type of formal education or training. Many technical schools, colleges and universities offer associate and bachelor's degrees in hospitality, resort or small business management. These courses train students in the fundamentals of running a business that is based on providing unique customer services.
Training or licensure in different types of massage, cosmetology and different types of beauty treatments can also be desirable for those looking for spa management positions. Many professional managers routinely take continuing education courses to keep up with trends in alternative therapies, beauty care and hospitality service.
        Professionals who manage their own spas typically need additional training in small business management. They need to understand local and state licensing requirements, municipal health regulations and federal and state tax laws. Local chamber of commerce groups and small business coalitions often offer instructional classes in these matters, usually for a nominal fee.

Saturday, November 27, 2010

Article recap week 1

'How hotels are using facebook'


    This is an article about how the hotels should use the facebook more efficiently as a channel of communication tool that I found on the hotelmarketing.com.
    Nowadays, more and more hotels have their own account on facebook, especially those international hotel chains. Most of them use facebook as a social communication network tool. They use facebook for announcing latest news, for informing their guests or visitors about events that will be soon taken place in the hotel and their new recruit etc.
    Let's take Hotel Crillon Paris for exemple, it is a very good exemple for this topic. The Hotel Crillion Paris has an offcial fan page on the facebook. This page is updated regularly, the latest article is posted on
november 22, 2010 which is about celebrating their chef sommelier Mr. David Biraud who had juste won the seconde place in the best sommelier of Europe 2010 contest. 

 




      In my opinion this is a better way of communication, because it creates an interaction between the guests and the hotel. Not as the advertisement on the magazine or newsletter that the hotel sends to the customer, facebook is more like an informal way of social media, and it would be more easy to be accepted by the past guests or the potential guests.